It’s All About Hidden Complexity
March 13th, 2008 by The BookaBin Australia Bin Hire TeamWe have tried to make the customer experience with BookaBin.com.au as user friendly as possible while continually tweaking our interface to make it even easier. However it is not as simple as the user sees it, we have a lot of hidden complexity.
The steps as the customer sees it:
1. Enter postcode
2. Select waste type
3. Select bin size
4. Select delivery & pickup dates
5. Get the best price available
6. Enter your payment details
Now lets look behind the scenes:
1. BookaBin.com.au searches its database for all Suppliers that service your postcode
2. BookaBin.com.au then narrows this list down to Suppliers that will service your kind of waste
3. We then let you know what Bin Sizes we have available
4. Once you select the delivery & pickup dates we check to confirm that one will be available on those particular dates
5. Then we get you the best price available based on all your variables from our suppliers
6. Email confirmation is sent with your bin hire delivery details
Our algorithm is quite complex so we have simplified it a bit. However you can see that a lot goes on behind the scenes given that we provide thousands of quotes each and every week. Leave the tough stuff up to us and enjoy our quality service.
bin delivery, bin suppliers, customer experience, friendly, service

